JobsU, Inc. ("JobsU," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use the JobsU platform, including our mobile application, website, and related services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Platform.
This Privacy Policy should be read in conjunction with our Terms of Service, which govern your use of the Platform.
1. Information We Collect
We collect information in several ways to provide, improve, and protect the Platform.
1.1 Information You Provide Directly
When you create an account or use the Platform, you may provide:
- Account Information: Name, email address (.edu email for Students), phone number, password, and profile photo
- Profile Information: Bio, skills, availability, university affiliation, year of study, and areas of expertise
- Payment Information: Billing address, bank account or payment card details (processed and stored by our third-party payment processor; JobsU does not directly store full payment card numbers)
- Job Information: Job descriptions, service requirements, location of work, pricing, and scheduling preferences
- Communications: Messages exchanged through the Platform, customer support inquiries, and feedback
- Verification Data: Educational enrollment verification, identity verification documents, and related data
- Reviews and Ratings: Feedback and ratings you provide about other users
1.2 Information Collected Automatically
When you use the Platform, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers, browser type, and mobile network information
- Usage Data: Pages viewed, features used, search queries, click patterns, session duration, and interaction data
- Location Data: Approximate location based on IP address; precise location only if you grant permission through your device settings (used to show nearby jobs)
- Log Data: IP address, access times, referring URLs, and system activity logs
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect data about your browsing activity (see Section 7)
1.3 Information from Third Parties
We may receive information from:
- Payment Processors: Transaction confirmation, payment status, and fraud screening results
- Identity Verification Providers: Results of background or identity checks, where applicable
- Educational Institutions: Enrollment verification data (where permitted)
- Analytics Providers: Aggregated and de-identified usage analytics
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|
| Platform Operations | To create and manage your account, facilitate job postings and applications, process payments, and enable communication between users. |
| Trust and Safety | To verify identity and enrollment, prevent fraud and abuse, enforce our Terms of Service, and protect the security of the Platform. |
| Personalization | To recommend relevant jobs, customize your experience, and display content tailored to your preferences and location. |
| Communications | To send transactional messages (e.g., booking confirmations, payment receipts), service updates, and promotional communications (with your consent where required). |
| Analytics and Improvement | To analyze usage patterns, measure performance, conduct research, and improve the Platform's features and user experience. |
| Legal Compliance | To comply with applicable laws, respond to legal requests, establish or exercise legal claims, and fulfill tax reporting obligations. |
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: When you use the Platform, certain profile information is visible to other users. Residents can see a Student's name, profile photo, university affiliation, ratings, and reviews. Students can see a Resident's name, job details, and ratings.
- With Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing, identity verification, cloud hosting, analytics, and customer support. These providers are contractually obligated to use your data only for the purposes we specify.
- For Legal Reasons: We may disclose your information if required by law, in response to a valid legal process, or to protect the rights, property, or safety of JobsU, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change.
- With Your Consent: We may share your information for other purposes with your explicit consent.
- Aggregated or De-identified Data: We may share aggregated or de-identified data that cannot reasonably be used to identify you for research, analytics, or business purposes.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- For the duration of your active account
- As needed to provide services, resolve disputes, and enforce agreements
- As required by applicable law, regulation, or legal obligation (e.g., tax records, transaction history)
- For a reasonable period after account deletion to comply with legal obligations and resolve pending matters
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention schedule.
5. Data Security
We implement commercially reasonable technical, administrative, and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure payment processing through PCI-DSS compliant third-party providers
- Access controls limiting employee access to personal data on a need-to-know basis
- Regular security assessments, monitoring, and incident response procedures
Important: No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out of Marketing: Unsubscribe from promotional communications at any time via the "unsubscribe" link in emails or through your account settings
- Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time
- Location Permissions: You can disable precise location access through your device settings at any time
To exercise any of these rights, please contact us at privacy@jobsu.com. We will respond within the timeframe required by applicable law (typically 30–45 days). We will not discriminate against you for exercising your privacy rights.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Enable core functionality such as authentication, security, and session management
- Performance Cookies: Collect anonymous data about how users interact with the Platform to improve performance
- Functional Cookies: Remember your preferences and settings for a personalized experience
- Analytics Cookies: Help us understand usage patterns through third-party analytics services (e.g., Google Analytics)
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.
Do Not Track: Some browsers offer a "Do Not Track" signal. The Platform does not currently respond to Do Not Track signals, but we respect your choices through the cookie management options described above.
8. Children's Privacy
The Platform is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to promptly delete such information.
If you believe a child under 18 has provided personal information to us, please contact us immediately at privacy@jobsu.com.
9. State-Specific Privacy Rights
9.1 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we hold about you
- The right to opt out of the sale or sharing of personal information (JobsU does not sell personal information)
- The right to correct inaccurate personal information
- The right to limit the use of sensitive personal information
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at privacy@jobsu.com or call [Insert Toll-Free Number].
9.2 Other State Privacy Laws
Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. We will honor applicable rights under your state's laws. Please contact us at privacy@jobsu.com to submit a request.
10. International Users
The Platform is currently operated in the United States. If you access the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
By using the Platform, you consent to the transfer of your information to the United States. If we expand internationally, we will comply with applicable data protection laws, including the GDPR where required.
11. Third-Party Links and Services
The Platform may contain links to third-party websites or services that are not owned or controlled by JobsU. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the Platform.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Post the updated Privacy Policy on the Platform with a new effective date
- Notify you by email or in-app notification for significant changes
- Obtain your consent where required by applicable law
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- JobsU, Inc. — Attn: Privacy Team
- [Insert Registered Address]
- Email: privacy@jobsu.com
- Website: www.jobsu.com