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Answers to the most common questions about JobsU. Can't find what you're looking for? Contact us.

What is JobsU?

JobsU is a marketplace platform connecting Boston-area residents with .edu-confirmed college students for flexible, on-demand local help — including babysitting, yard work, moving assistance, pet care, tutoring, and general errands. Residents post jobs; students apply and get paid through JobsU.

Who can use JobsU?

Residents are homeowners and households within about 8 miles of Boston College. No college affiliation required — just create an account and post your first job.

Students must be enrolled at Boston College and confirm their enrollment with a valid .edu email address. That .edu confirmation ties every profile to a real, enrolled student.

Which colleges are included?

JobsU is live at Boston College.

How do I post a job?

We're putting the final touches on the platform. In the meantime, head to Request a Job and our founder will personally connect you with a Boston College student for whatever you need done. Just send a quick email with your neighborhood, what you need, and when you need it.

What kinds of tasks can I post?

You can post any local task a college student can reasonably help with, including:

  • Babysitting and childcare
  • Yard work, raking, gardening, snow shoveling
  • Moving help, furniture assembly, light hauling
  • Pet care and dog walking
  • Grocery runs and general errands
  • In-person tutoring
  • Tech help, home organization, event setup

See our Acceptable Use Policy for tasks that are not permitted on the platform.

Does JobsU guarantee the quality of work?

Every student on JobsU confirms enrollment with a real .edu email, and both parties rate each other after every job — building a community where reliability is visible. That said, JobsU operates as a marketplace: we connect you with students, but we do not perform, supervise, direct, or warrant the services provided.

We strongly encourage residents to communicate clearly with the student about expectations before they arrive, and to use the rating system after every job. If you experience an issue, contact us at support@jobsu.app.

Are students employees of JobsU?

No. Students who complete jobs through JobsU are independent contractors — not employees, agents, or representatives of JobsU, Inc. JobsU does not direct or supervise how services are performed, set the methods or hours of work, or guarantee the results of any task.

When you book a student through JobsU, you are entering into a direct arrangement with that individual. JobsU's role is to facilitate the connection and handle secure payment — not to employ or dispatch workers on your behalf.

For more detail, see Section 2 of our Terms of Service, which addresses the independent contractor relationship.

How much does it cost to post a job?

Posting a job is free. While we put the finishing touches on the platform, our founder arranges each job with you directly — just tap "Request a Job" to reach out. Once self-serve posting goes live, JobsU takes a small platform fee from each completed job. Students always see their take-home rate before they apply.

How do I sign up as a student?

Create your profile at app.jobsu.app/student/sign-up using your .edu email address. Once you confirm your .edu email, you'll be able to browse and apply to nearby jobs.

When and how do I get paid?

After a job is marked complete, payment is processed through Stripe and deposited directly to your connected bank account. The rate is always visible before you apply — you'll never be surprised about what a job pays. No job on JobsU pays below minimum wage.

Am I an employee of JobsU?

No. Students on JobsU are independent contractors. You set your own availability, choose which jobs to apply for, and are free to work for other platforms or employers at the same time. JobsU does not set your hours, direct how you perform tasks, or restrict you from working elsewhere.

As an independent contractor, you are responsible for reporting your earnings and paying any applicable taxes. If your annual earnings through the platform reach $600 or more, you may receive a 1099-NEC form for tax purposes.

How does payment work?

Right now, our founder helps arrange payment with you directly after a job is done. Full self-serve payment is coming soon: you'll pay securely through JobsU, a small platform fee is taken from each completed job, and the student's take-home rate is always shown before they apply — no cash, no awkward conversations.

Is my payment information secure?

Yes. All payments are processed by Stripe, which is PCI-DSS Level 1 certified — the highest level of payment security certification available. JobsU never stores full card numbers or bank account details on our servers. For more, see our Cybersecurity Policy.

How does JobsU select students?

Every student on JobsU confirms their enrollment with a valid .edu email address, so every profile is tied to a real, enrolled student — never anonymous. After every completed job, both residents and students leave ratings, keeping the community accountable.

What should I do if something goes wrong?

Contact us at support@jobsu.app and we'll respond as quickly as possible. You can also report a user directly on JobsU using the report button on any profile or listing.

In the case of an emergency or immediate safety concern, please contact local emergency services (911) before reaching out to JobsU.

Can I block or report another user?

Yes. You can report any user or content directly in the app using the report button on their profile or listing. You can also email support@jobsu.app at any time. We investigate all reports. Users who violate our Acceptable Use Policy may be suspended or permanently removed from the platform.

Still have questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.

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